L144 Privacy Policy — How Your Data Is Kept Secure

L144 is a trusted online gaming platform for gamers in Bangladesh. We believe your privacy is a fundamental right and it is our responsibility to protect it. This privacy policy explains what information l144 collects, why it is collected, and how it is used and kept secure.

L144's privacy policy is built in accordance with international data protection standards. We are committed to minimizing the use of your personal data and collecting only what is necessary to provide our services. This privacy policy is the primary governing document.

• This policy applies to both the l144 website and mobile app.
• L144 is not responsible for the privacy policies of third-party sites or services.
• No one under the age of 18 is permitted to use l144.
• L144 will notify you of any changes to this policy to the best of its ability.

L144 collects certain information to provide you with the best possible service. This information is gathered in several ways — directly from you, from your device, or automatically through your use of our services.

L144 does not collect any information beyond what is listed above. Your social media passwords, bank PIN, or card CVV will never be requested and are never stored on our servers.

L144 uses the information it collects solely for specific, defined purposes. We never use your data beyond what has been authorized. Below is a detailed breakdown of how l144 uses your information:

• Account management: Handling registration, login, identity verification, and account security.
• Payment Processing: Processing deposits and withdrawals and maintaining records of financial transactions.
• Customer Support: Resolving issues, handling complaints, and responding to your questions.
• Security & Fraud Prevention: Detecting suspicious activity and keeping your account secure.
• Legal compliance: Providing information required by regulatory authorities and complying with Anti-Money Laundering (AML) regulations.
• Service Improvement: Analyzing user experience to improve the platform.
• Contact: Sending important updates, promotional offers, and security notifications.

You can opt out of promotional communications at any time. However, account security and transaction notifications cannot be disabled as they are essential for your protection.

L144 does not sell, rent, or trade your personal information to third parties. However, there are specific circumstances where sharing information may be necessary:

• Payment Provider: Relevant data is shared with the respective payment provider to process bKash, Nagad, Rocket, or USDT transactions.
• Legal authorities: Disclosure of information is mandatory in cases involving court orders, lawful requests from government agencies, or anti-money laundering investigations.
• Technology Partners: Limited data may be shared with trusted technology partners for server hosting and platform operations — all of whom are bound by strict confidentiality agreements.
• Audit Body: Authorized audit bodies may access specific data to maintain gaming license compliance.

L144 stores your information on secure, encrypted servers. Our data centers meet international security standards and are monitored 24/7. l144 employs the following technical measures to protect your data:

• 256-bit TLS/SSL Encryption: All data transfers are encrypted.
• AES-256 Encryption: Stored data is protected with high-level encryption.
• Firewall & DDoS Protection: Prevention of unauthorized access and attacks.
• Regular Security Testing: Regular penetration testing conducted by third-party security experts.
• Two-Factor Authentication (2FA): An extra layer of security at login.

Due to legal obligations, l144 may retain certain information for a set period after an account is closed. Once that period ends, the data is permanently deleted.

The l144 website and app use cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser. l144 uses the following types of cookies:

• Essential cookies: These cookies are essential for maintaining your login session and keeping the platform running properly. Disabling them will prevent you from using the platform.
• Functionality cookies: Used to remember your preferred language, theme, and other settings.
• Analytical Cookies: Used to understand how users interact with the platform, helping to improve our services.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some l144 features.

L144 fully recognizes your rights over your personal data. You may exercise any of the following rights at any time:

To exercise any of these rights, contact the l144 support team. Requests are typically processed within 7 business days. In some cases, legal obligations may prevent us from fulfilling a request in full.

L144 takes the protection of minors seriously. Our platform is strictly for users aged 18 and above.

• Age is verified at the time of registration, and KYC documents are reviewed when required.
• L144 does not knowingly collect any information from individuals under the age of 18.
• If it is found that a minor has registered, their account is immediately closed and their data is deleted.
• If parents have any concerns, they can reach out to the support team.

L144 reserves the right to update this privacy policy in part or in full at any time. For significant changes, users will be notified in advance via their registered email or SMS.

• The date of the most recent update will always be shown at the top of this page.
• Continuing to use l144 after any changes have been made will be considered acceptance of the updated policy.
• A special notice will be displayed on the platform for significant changes.

For any privacy-related questions, requests, or complaints, l144's support team is available 24/7, seven days a week.

• Email: [email protected]
• Live Chat: Click the support icon on the platform
• Response Time: Usually within 24 hours